FAQ & Info

Design and Customization:

Absolutely! We specialize in helping you bring your vision to life, whether it’s a logo, name, design, message, or artwork. We’ll work with you to ensure it stands out exactly how you want it.

You have both options! We offer an online design tool for you to create your own artwork. Additionally, our talented graphic design team is available to provide advice and help refine your ideas. We also offer pre-made templates for your convenience.

Simply email your logo or artwork to info@eastlondonprinters.com. Our friendly staff will handle it and connect you with the design team if needed.

Ordering and Processing:

Yes! We pride ourselves on fast turnaround times, offering same-day or next-day service for urgent needs. We also have a rush order option for personalized t-shirts, with friendly customer service and free parking for pick-up. You can also visit our “Fast Quote Form” so we can start working on with your order.

No, we happily accept orders of any size.

Customer Service and Communication:

Of course! Our team is available Monday to Friday, 10am to 6pm, to answer your questions by phone or email. If we’re unavailable by phone, we’ll promptly respond to your email inquiries.

Your sales representative will provide you with a tracking number upon shipment, allowing you to monitor its progress.

Delivery and Shipping:

Delivery times vary depending on order volume and location. We often deliver next-day or even same-day, but during peak periods, it may take 1-3 business days. We offer UK-wide delivery.

Shipping costs depend on the weight and chosen method (standard ground being the most affordable). Contact us for a detailed quote.

Changes are only possible before production begins. You’ll always approve the artwork before printing. However, once printing starts, we cannot stop the process or accept cancellations. Contact your sales rep immediately if you need to make changes or cancel your order.

Why Choose East London Printers?

East London Printers is a provider of seamless and standout printing experience. Our expertise in custom printing and design sets us apart, ensuring that your logos, names, and messages not only meet but exceed your expectations. With the option to utilize our user-friendly online designer or tap into the creativity of our skilled in-house graphic design team, we provide flexibility tailored to your preferences. We pride ourselves on a swift turnaround, offering same-day or next-day service, including rush order tee services, accompanied by friendly customer service and complimentary parking during your wait. Our commitment extends to no minimum order requirements, allowing us to cater to orders of all sizes. Trust East London Printers for a hassle-free process, top-notch design assistance, and a commitment to exceeding your printing expectations.